Gas station accessibility is both a legal requirement and a market opportunity — Brazil has over 17 million people with disabilities. Stations that serve this public correctly gain loyalty and avoid fines. The Petrol Group team incorporates NBR 9050 accessibility requirements in all station projects.
Key accessibility requirements for gas stations
Accessible parking: minimum 1 accessible space per 25 spaces, marked with international access symbol. Accessible route: tactile paving (directional and warning), ramp with maximum 8.33% gradient, minimum 1.20m clear width. Accessible restroom: 1.50m × 1.50m turning space, grab bars, knee clearance under sink, 80cm minimum door width opening outward or sliding. Signage: high contrast, minimum 40pt font on external orientation signs.
Retrofitting an existing station
Priority sequence for existing stations: 1) Accessible restroom (most inspected, highest impact); 2) Access ramp between forecourt and convenience store; 3) Marked accessible parking near store entrance; 4) Tactile paving on store access route; 5) Accessible drinking fountain and telephone at correct height.
FAQ
Do accessibility requirements apply to all stations?
Yes — Brazil’s Law 13.146/2015 makes accessibility requirements universal. Penalties: BRL 500 to BRL 100,000 per violation. International equivalents vary by country — always verify local codes.
See: ABNT standards guide and ANP compliance guide.