Início » All » Pet-friendly gas station: how to attract pet owners and create a loyalty differentiator

Pet-friendly gas station: how to attract pet owners and create a loyalty differentiator

How to make a gas station pet-friendly: outdoor water stations, relief area, pet products in c-store, signage and why this differentiator drives loyalty from a high-value customer segment.
Gas station architecture project Posto Porto Pecém, gas station in São Gonçalo do Amarante CE

Pet owners who travel with their animals need a gas station that welcomes them. A water bowl, a relief area, and basic pet supplies transform a standard stop into a destination. The Petrol Group team has incorporated pet-friendly features in convenience store projects.

Pet-friendly implementations

Dual water station (human + pet): fixed installation on the forecourt. Cost: get quotes from local suppliers. Brand impact: high. Relief area: 22–43 sq ft (2–4 m²) with synthetic grass and waste disposal bin. Cost: get quotes from local suppliers. Pet-friendly signage: stickers at entrance and on forecourt welcoming animals. C-store products: single-serve dry food, treat, disposable leash, waste bags.

Business case

Pet owners tend to have higher average income and make more stops on road trips. A station known as “pet-friendly” on a highway route becomes a mandatory stop for this segment — with organic word-of-mouth in pet travel groups on social media.


See: product mix 2026 and 24h operations.

Stay updated on the best content about the gas station industry