Expanding the range of services and investing in gas station equipment not only increases customer traffic but also drives higher profitability. Today, services such as car wash, oil change, tire inflation, and quick-clean options are among the most in-demand offerings — and each represents a valuable source of additional revenue. To ensure success, it is essential to choose the right equipment and understand the operational requirements of each service.
In this article, you will discover the most important service options you can add to your gas station, the equipment needed for each one, and how to structure your service operation to attract more customers and increase revenue.
Why offer additional services at your gas station?
Adding new services goes far beyond providing convenience — it positions your gas station as a complete automotive service center. This approach improves customer experience, strengthens loyalty, and expands revenue opportunities throughout the year.
With the growing demand for fast, reliable, and professional automotive services, offering high-quality solutions becomes a key competitive advantage. It attracts more drivers, enhances your market presence, and helps your station stand out from competitors.
Popular services you can implement at a gas station
Before choosing which services to offer, consider your target audience, traffic volume, and available space. These factors determine which solutions will deliver the best return.
Car wash services (manual, automatic, or express)
Car wash services are among the most profitable additions for U.S. gas stations. They can be implemented in three main formats:
Manual car wash
Performed by trained attendants, a manual wash delivers a detailed, high-quality finish. It appeals to customers who value precision and personalized care. However, it requires skilled labor and a well-structured washing area.
Automatic car wash
In this model, machines handle the full process — from washing to drying — offering speed and consistency. Although the initial investment is higher, automatic washes deliver fast service and high throughput, making them ideal for busy locations.
Express wash
Faster than a manual wash and more affordable than a fully automated system, the express wash is a practical solution that balances efficiency, cost, and space requirements. It can be done manually or with semi-automatic equipment.
Oil change service
Adding an oil change bay is an excellent way to attract customers who prefer convenience. To offer efficient and safe oil changes, you’ll need:
- – A dedicated service bay
- – Automotive lift
- – Used-oil collection system
- – Proper storage tanks
- – A well-organized inventory of lubricants
Oil changes also generate repeat business, as customers return periodically. You can offer the service by appointment or on a walk-in basis to accommodate different customer preferences.
Tire inflation and tire-care services
A digital tire-inflation station — whether free or paid — adds value to your operation and improves customer perception. Installing visible, easy-to-use gas station equipment, such as an air pump, demonstrates your commitment to driver safety.
Stations looking to expand even further can incorporate additional gas station equipment to offer alignment, balancing, and basic tire checks, attracting customers who prioritize vehicle performance and longevity.
Windshield cleaning and quick-service add-ons
Quick windshield cleaning during fueling significantly enhances the customer experience. Additional low-cost, high-impact services include:
- – Adding windshield washer fluid
- – Checking coolant levels
- – Applying air fresheners
- – Basic visual inspections
These small touches create a strong perception of quality and care.
Essential gas station equipment: what you need to operate efficiently
Choosing the right equipment is crucial not only for operational performance but also for profitability. Below are the most important items to consider:
High-pressure washer
A must-have for exterior cleaning. It reduces water consumption while speeding up the wash process.
Automotive vacuum
Necessary for interior cleaning, it ensures a clean, professional finish and boosts customer satisfaction.
Air compressor
Versatile and essential for cleaning hard-to-reach areas and maintaining tire pressure.
Oil change equipment
To properly equip your oil change service, you will need:
- – Automotive lift
- – Oil extraction pumps
- – Used-oil storage tanks
- – Specialized hand tools
Digital tire inflator
A digital air pump placed in a highly visible location attracts drivers and improves traffic flow at your station.
Automatic car wash machine
For high-volume stations, an automatic car wash provides speed, consistency, and outstanding convenience for customers.
Benefits of offering multiple services at your gas station
Expanding your service lineup brings measurable advantages:
Higher revenue
Every added service becomes an additional profit source, increasing your average ticket per customer.
More customer traffic
Drivers are attracted to convenience. Diversifying services draws different customer profiles throughout the day, maintaining constant movement at your station.
Improved customer loyalty
When customers find everything they need in one place — and receive high-quality service — they naturally return. Loyal customers become long-term revenue drivers.
Stronger competitive position
In a competitive industry, differentiation is essential. A station that offers varied, professional services becomes a reference point in the region.
How to motivate your team to promote your services
Exceptional service begins with a motivated, well-trained team. Here are strategies commonly used in U.S. service businesses:
1. Provide continuous training
Offer regular technical and customer-service training. Teach your team how to greet customers, explain services clearly, and answer questions confidently.
2. Set goals and offer incentives
Create goals for service upselling and reward top performers. Incentives such as bonuses, extra time off, or employee-recognition programs keep your team engaged and productive.
3. Build a positive and supportive work environment
Encourage open communication and show appreciation for your employees. When team members feel valued, motivation and service quality increase naturally.
Turn your gas station into a complete automotive service center
Investing in high-quality equipment and diversifying your service offerings is a proven strategy for sustainable growth. With proper planning, the right tools, and a motivated team, your gas station can evolve into a fully equipped automotive service hub — attracting more customers, strengthening loyalty, and significantly increasing profitability.
If you’re aiming to design a complete and efficient service operation, partnering with specialized companies in the fuel-retail sector can provide expert support from planning to installation.
Want to make a difference and ensure the success of your gas station? Rely on the support of the only business group dedicated exclusively to the fuel station sector in Brazil, with over 25 years of expertise and offering personalized consulting. Contact us for more information!
With Petrol Group, you have everything for your fuel station in one place!
Continue reading: How to open a car wash in 2025: investment and essential equipment
